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10/01/2008 D1/08 Downland Downland publish new disability equality scheme Delivering inclusive customer services and establishing effective resident involvement mechanisms form the key themes in the Downland Housing Association Disability Equality Scheme, which has been approved by our Board and can be viewed here. The scheme meets legislative requirements laid out in the Disability Discrimination Act 2005 to promote equality of opportunity, encourage participation by people with a disability and promote positive attitudes towards those with a disability. We have worked closely with our parent company, the Affinity Sutton Group and other operating companies within the group to deliver our scheme and action plan which will help us achieve our commitments laid out in our equality and diversity policy. We will be monitoring our progress and delivery through our current diversity and equalities working group along with the Affinity Sutton equalities and diversity group. Downland will be working with Affinity Sutton to ensure recruitment; training and development arrangements are fair and open to the needs of existing and potential disabled staff. Our scheme and action plan focuses on further actions to improve services for our customers, covering the review of harassment procedures, monitoring repairs satisfaction amongst disabled residents and ensuring disabled residents are able to participate fully in involvement opportunities. We are also undertaking a full scale review of our aids and adaptations services. |